Account Resolution Specialist

A company is looking for an Account Resolution Specialist (Collector) to manage past due loan balances and provide resolution options to members. Key Responsibilities Collect past due payments on loans and assess members' financial situations to provide resolution options Maintain compliance with regulatory guidelines while ensuring effective collection procedures Consult with members regarding delinquency and document all collection activities accurately Required Qualifications One year of experience in collections, loss mitigation, loan servicing, or customer service High school diploma or equivalent Intermediate skills in Microsoft Office applications Exceptional negotiation skills and a solid work ethic Familiarity with lending-related terminology and processes

Jun 4, 2025 - 19:30

A company is looking for an Account Resolution Specialist (Collector) to manage past due loan balances and provide resolution options to members. Key Responsibilities Collect past due payments on loans and assess members' financial situations to provide resolution options Maintain compliance with regulatory guidelines while ensuring effective collection procedures Consult with members regarding delinquency and document all collection activities accurately Required Qualifications One year of experience in collections, loss mitigation, loan servicing, or customer service High school diploma or equivalent Intermediate skills in Microsoft Office applications Exceptional negotiation skills and a solid work ethic Familiarity with lending-related terminology and processes