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Automotive Service Technician
A company is looking for an Automotive Service Representative. Key Responsibilities Answer inbound calls and tickets for the Dealer Network, providing automotive technical diagnostic direction Resolve dealer concerns through a defined six-step diagnostic process and follow up on existing tickets Communicate product issues to relevant teams and utilize databases for automotive product information Required Qualifications High School Graduate; automotive technician or engineering bachelor's degree preferred 2-3 years of automotive repair experience 2-3 years of experience with electrification, BEV, PHEV, or hybrid automotive technologies Knowledge of diagnostic and repair tools as well as dealer information software Basic PC software knowledge, including Windows and keyboarding skills
A company is looking for an Automotive Service Representative.
Key Responsibilities
Answer inbound calls and tickets for the Dealer Network, providing automotive technical diagnostic direction
Resolve dealer concerns through a defined six-step diagnostic process and follow up on existing tickets
Communicate product issues to relevant teams and utilize databases for automotive product information
Required Qualifications
High School Graduate; automotive technician or engineering bachelor's degree preferred
2-3 years of automotive repair experience
2-3 years of experience with electrification, BEV, PHEV, or hybrid automotive technologies
Knowledge of diagnostic and repair tools as well as dealer information software
Basic PC software knowledge, including Windows and keyboarding skills
