Bilingual IT Customer Support
A company is looking for an IT Customer Success Representative - Bilingual. Key Responsibilities Provide remote application and customer support for cloud-based software Assist users with error messages and troubleshoot software issues Instruct users on proper software usage via various communication methods Required Qualifications High school diploma or GED One year of recent experience as a CSR in a fast-paced inbound call center environment (preferred) Customer service oriented Proficient with computers Ability to multitask and adapt quickly to new responsibilities
