Bilingual Patient Engagement Specialist

A company is looking for a Bilingual Patient Engagement Specialist who must speak Spanish and live in the Eastern Time Zone. Key Responsibilities Review and follow up on inbound requests from outreach campaigns Utilize an auto-dialer to make 120 to 150 outbound calls daily and book appointments Educate patients on the importance of services and collaborate with healthcare professionals for a seamless experience Required Qualifications Fluency in Spanish (ability to speak, read, and write) Residence in the Eastern Time Zone At least 2 years of high-volume outbound call center experience, including 1 year in healthcare Experience using electronic health record (EHR) systems and other healthcare software Commitment to maintaining patient confidentiality and delivering high-quality, patient-centered service

Apr 24, 2025 - 03:07

A company is looking for a Bilingual Patient Engagement Specialist who must speak Spanish and live in the Eastern Time Zone. Key Responsibilities Review and follow up on inbound requests from outreach campaigns Utilize an auto-dialer to make 120 to 150 outbound calls daily and book appointments Educate patients on the importance of services and collaborate with healthcare professionals for a seamless experience Required Qualifications Fluency in Spanish (ability to speak, read, and write) Residence in the Eastern Time Zone At least 2 years of high-volume outbound call center experience, including 1 year in healthcare Experience using electronic health record (EHR) systems and other healthcare software Commitment to maintaining patient confidentiality and delivering high-quality, patient-centered service