Billing Resolution Team Lead
A company is looking for a Team Lead, Billing & Posting Resolution. Key Responsibilities Investigates, analyzes, negotiates, resolves, documents, and reports on consumer and commercial billing issues and complaints Identifies solutions to address billing issues and presents resolution options to customers Negotiates and authorizes billing settlements within established limits and adjusts customer accounts Required Qualifications Proven experience in billing and posting resolution Strong analytical and negotiation skills Ability to manage customer accounts effectively Experience in documenting and reporting billing issues Knowledge of billing settlement processes
A company is looking for a Team Lead, Billing & Posting Resolution.
Key Responsibilities
Investigates, analyzes, negotiates, resolves, documents, and reports on consumer and commercial billing issues and complaints
Identifies solutions to address billing issues and presents resolution options to customers
Negotiates and authorizes billing settlements within established limits and adjusts customer accounts
Required Qualifications
Proven experience in billing and posting resolution
Strong analytical and negotiation skills
Ability to manage customer accounts effectively
Experience in documenting and reporting billing issues
Knowledge of billing settlement processes
