California Licensed Call Center Supervisor

A company is looking for a Call Center Supervisor for the Community Impact Call Center. Key Responsibilities Supervise daily operations and performance of call center staff Ensure professional and timely handling of all calls according to company standards Provide training, coaching, and performance evaluations for staff Required Qualifications, Training, and Education Experience in a supervisory role within a call center environment Ability to analyze complex issues and develop sound conclusions Proficiency in various technology platforms (e.g., Zoom, MS Office Suite, Salesforce) Bilingual in Spanish and English preferred Commitment to mission-driven and equity-minded work

Jun 18, 2025 - 21:50

A company is looking for a Call Center Supervisor for the Community Impact Call Center. Key Responsibilities Supervise daily operations and performance of call center staff Ensure professional and timely handling of all calls according to company standards Provide training, coaching, and performance evaluations for staff Required Qualifications, Training, and Education Experience in a supervisory role within a call center environment Ability to analyze complex issues and develop sound conclusions Proficiency in various technology platforms (e.g., Zoom, MS Office Suite, Salesforce) Bilingual in Spanish and English preferred Commitment to mission-driven and equity-minded work