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Call Center Dispatcher
A company is looking for a Call Center Representative 2. Key Responsibilities Prioritize and assign calls to technicians based on various factors Maintain communication with customers regarding service level agreements (SLAs) Verify and manage the on-call crew for nightly operations Required Qualifications, Training, and Education High school diploma or GED Minimum of 6 months of dispatch experience in a fast-paced environment Strong computer skills, particularly in Excel and Outlook Certification from an accredited vocational-technical or trade school is a plus Flexible schedule to work weekends, holidays, or overtime as required
A company is looking for a Call Center Representative 2.
Key Responsibilities
Prioritize and assign calls to technicians based on various factors
Maintain communication with customers regarding service level agreements (SLAs)
Verify and manage the on-call crew for nightly operations
Required Qualifications, Training, and Education
High school diploma or GED
Minimum of 6 months of dispatch experience in a fast-paced environment
Strong computer skills, particularly in Excel and Outlook
Certification from an accredited vocational-technical or trade school is a plus
Flexible schedule to work weekends, holidays, or overtime as required
