Care Operations Manager

A company is looking for a Care Operations Manager (Remote). Key Responsibilities: Manage and coach a team of referral coordinators and ops support associates Conduct bi-weekly quality audits to ensure high-quality patient care Monitor team performance metrics and assist with training and hiring processes Required Qualifications: At least 2 years of experience managing large individual contributor teams 2+ years of experience in operations, community engagement, patient navigation, or social work Must have a quiet, HIPAA-compliant home work environment with reliable internet Strong understanding of cultural fluency and experience with individuals facing complex needs Proficient in technology, including CRM databases and basic office software

Mar 20, 2025 - 04:03
 0
Care Operations Manager
A company is looking for a Care Operations Manager (Remote). Key Responsibilities: Manage and coach a team of referral coordinators and ops support associates Conduct bi-weekly quality audits to ensure high-quality patient care Monitor team performance metrics and assist with training and hiring processes Required Qualifications: At least 2 years of experience managing large individual contributor teams 2+ years of experience in operations, community engagement, patient navigation, or social work Must have a quiet, HIPAA-compliant home work environment with reliable internet Strong understanding of cultural fluency and experience with individuals facing complex needs Proficient in technology, including CRM databases and basic office software