Case Manager (Benefit Investigation)
A company is looking for a Case Manager (Benefit Investigation).
Key Responsibilities
Manage the care process from benefit investigation and verification to medication delivery
Conduct benefit verifications and collaborate with healthcare providers for patient care coordination
Assist patients with insurance coverage understanding and the appeals process
Required Qualifications
2-4 years of industry experience with patient-facing or high-touch customer interaction
Previous Hub or Patient Support Service experience preferred
High School diploma or GED
Knowledge of Medicare, Medicaid, and Commercial payer policies preferred
Strong understanding of pharmaceutical therapies and medication adherence challenges preferred
A company is looking for a Case Manager (Benefit Investigation).
Key Responsibilities
Manage the care process from benefit investigation and verification to medication delivery
Conduct benefit verifications and collaborate with healthcare providers for patient care coordination
Assist patients with insurance coverage understanding and the appeals process
Required Qualifications
2-4 years of industry experience with patient-facing or high-touch customer interaction
Previous Hub or Patient Support Service experience preferred
High School diploma or GED
Knowledge of Medicare, Medicaid, and Commercial payer policies preferred
Strong understanding of pharmaceutical therapies and medication adherence challenges preferred