Client Advocacy Programs Director

A company is looking for a Client Advocacy Programs Director to drive advocacy initiatives and enhance client relationships. Key Responsibilities Develop and execute a comprehensive client advocacy strategy aligned with organizational goals Build and maintain strong relationships with Account Management teams to identify advocacy opportunities Collaborate with Marketing to promote client advocates through various PR opportunities Required Qualifications Bachelor's degree in Business Administration, Marketing, or a related field 8+ years of experience in client advocacy, customer success, or account management within a B2B technology environment Proven ability to build trusting relationships with clients and drive advocacy initiatives Strong understanding of customer journey mapping and experience using feedback to inform strategic decisions Experience in SaaS or technology-driven industries

Apr 23, 2025 - 19:24

A company is looking for a Client Advocacy Programs Director to drive advocacy initiatives and enhance client relationships. Key Responsibilities Develop and execute a comprehensive client advocacy strategy aligned with organizational goals Build and maintain strong relationships with Account Management teams to identify advocacy opportunities Collaborate with Marketing to promote client advocates through various PR opportunities Required Qualifications Bachelor's degree in Business Administration, Marketing, or a related field 8+ years of experience in client advocacy, customer success, or account management within a B2B technology environment Proven ability to build trusting relationships with clients and drive advocacy initiatives Strong understanding of customer journey mapping and experience using feedback to inform strategic decisions Experience in SaaS or technology-driven industries