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Client Care Specialist
A company is looking for a Client Care Specialist, Remote. Key Responsibilities Answer customer inquiries via phone and email regarding services, pricing, and orders Assist clients with navigating ordering software and placing orders Provide training sessions for new customers on the ordering software Required Qualifications High School Diploma or equivalent 2-4 years of customer service experience Proficiency in software such as Salesforce, Total Recall, FileBRIDGE, and SAP Experience in generating reports and handling credit adjustments Ability to manage customer complaints and provide solutions
A company is looking for a Client Care Specialist, Remote.
Key Responsibilities
Answer customer inquiries via phone and email regarding services, pricing, and orders
Assist clients with navigating ordering software and placing orders
Provide training sessions for new customers on the ordering software
Required Qualifications
High School Diploma or equivalent
2-4 years of customer service experience
Proficiency in software such as Salesforce, Total Recall, FileBRIDGE, and SAP
Experience in generating reports and handling credit adjustments
Ability to manage customer complaints and provide solutions