Client Delivery Executive

A company is looking for a Client Delivery Executive to manage customer delivery and support operations. Key Responsibilities Oversee ticket management, reporting, budgeting, and invoicing while ensuring SLAs are met Establish and maintain positive client relationships and manage escalations Provide direction for projects and programs, translating business plans into actionable objectives Required Qualifications Minimum 12 years of relevant experience At least 5 years of managerial or leadership experience 5 years of experience with budgeting, business financials, and P&L management 5 years of experience in developing operational and strategic plans 5 years of experience managing Master Agreements, SOWs, and Change Requests

Mar 14, 2025 - 15:29

A company is looking for a Client Delivery Executive to manage customer delivery and support operations. Key Responsibilities Oversee ticket management, reporting, budgeting, and invoicing while ensuring SLAs are met Establish and maintain positive client relationships and manage escalations Provide direction for projects and programs, translating business plans into actionable objectives Required Qualifications Minimum 12 years of relevant experience At least 5 years of managerial or leadership experience 5 years of experience with budgeting, business financials, and P&L management 5 years of experience in developing operational and strategic plans 5 years of experience managing Master Agreements, SOWs, and Change Requests