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Client Services Leader
A company is looking for a Head of Client Services to lead the client services team and enhance client satisfaction. Key Responsibilities Create a culture of operational excellence and manage the client services team Develop and implement strategies for improving client satisfaction and retention Build strong relationships with key clients and stakeholders while identifying new business opportunities Required Qualifications Undergraduate degree required; Master's degree in business administration preferred 20+ years of industry experience 10+ years of team leading experience Excellent presentation and facilitation skills
A company is looking for a Head of Client Services to lead the client services team and enhance client satisfaction.
Key Responsibilities
Create a culture of operational excellence and manage the client services team
Develop and implement strategies for improving client satisfaction and retention
Build strong relationships with key clients and stakeholders while identifying new business opportunities
Required Qualifications
Undergraduate degree required; Master's degree in business administration preferred
20+ years of industry experience
10+ years of team leading experience
Excellent presentation and facilitation skills