Client Success Manager
A company is looking for a Client Success Manager to build and strengthen relationships with existing clients, ensuring their satisfaction, retention, and growth. Key Responsibilities Develop and maintain strong relationships with key stakeholders within assigned accounts Proactively monitor client satisfaction and implement strategies to minimize churn Identify upsell and cross-sell opportunities within existing accounts and collaborate with sales and marketing teams Required Qualifications Bachelor's degree in business administration, marketing, or a related field preferred Five (5) years of experience in customer success management within the SaaS industry Experience within the automotive industry is a plus Proficiency in CRM software (e.g., Salesforce) and other relevant tools Ability to adapt to changing priorities and business needs
A company is looking for a Client Success Manager to build and strengthen relationships with existing clients, ensuring their satisfaction, retention, and growth.
Key Responsibilities
Develop and maintain strong relationships with key stakeholders within assigned accounts
Proactively monitor client satisfaction and implement strategies to minimize churn
Identify upsell and cross-sell opportunities within existing accounts and collaborate with sales and marketing teams
Required Qualifications
Bachelor's degree in business administration, marketing, or a related field preferred
Five (5) years of experience in customer success management within the SaaS industry
Experience within the automotive industry is a plus
Proficiency in CRM software (e.g., Salesforce) and other relevant tools
Ability to adapt to changing priorities and business needs
