Client Support Representative
A company is looking for a Client Support Representative to guide and train customers on using the broker portal and navigating the loan process. Key Responsibilities Serve as a vital link between brokers and the operations team Support brokers with technical inquiries regarding the loan submission process Lead and facilitate engaging webinar training sessions for new brokers Required Qualifications High School degree or equivalent Some knowledge and working history within the mortgage/lending industry Ability to perform tasks with minimal supervision Professional phone skills Desire to take personal responsibility to complete tasks
A company is looking for a Client Support Representative to guide and train customers on using the broker portal and navigating the loan process.
Key Responsibilities
Serve as a vital link between brokers and the operations team
Support brokers with technical inquiries regarding the loan submission process
Lead and facilitate engaging webinar training sessions for new brokers
Required Qualifications
High School degree or equivalent
Some knowledge and working history within the mortgage/lending industry
Ability to perform tasks with minimal supervision
Professional phone skills
Desire to take personal responsibility to complete tasks
