Collections Account Specialist

A company is looking for an Account Specialist, Collections. Key Responsibilities Service a portfolio of small and medium-sized business customer accounts through various contact methods Negotiate sustainable payment plans with customers while achieving monthly recovery goals Document account status and next steps in Salesforce CRM Required Qualifications Bachelor's Degree preferred or equivalent work experience 5+ years of professional Customer Service/Sales/Collections experience Ability to recover past due customer balances while listening to customer needs Team player who takes initiative to suggest process improvements Competitive nature with the ability to maintain focus and complete tasks independently

Apr 22, 2025 - 22:25

A company is looking for an Account Specialist, Collections. Key Responsibilities Service a portfolio of small and medium-sized business customer accounts through various contact methods Negotiate sustainable payment plans with customers while achieving monthly recovery goals Document account status and next steps in Salesforce CRM Required Qualifications Bachelor's Degree preferred or equivalent work experience 5+ years of professional Customer Service/Sales/Collections experience Ability to recover past due customer balances while listening to customer needs Team player who takes initiative to suggest process improvements Competitive nature with the ability to maintain focus and complete tasks independently