Community Support Analyst
A company is looking for a Community Analyst to provide support for data and tech products within the Democratic data ecosystem. Key Responsibilities Provide user support by troubleshooting technical questions and participating in a community on-call rotation Manage and mentor Community Analysts while developing the team's vision and professional development plans Partner with the product team for training and documentation of tech products and facilitate user feedback Required Qualifications Experience working on a political campaign or at a state party or political tech organization Experience in an externally-facing role, such as user or customer support Familiarity with VoteBuilder and other organizing tools Basic understanding of SQL or similar languages for analyzing large datasets Commitment to supporting the Democratic Party and improving political processes
A company is looking for a Community Analyst to provide support for data and tech products within the Democratic data ecosystem.
Key Responsibilities
Provide user support by troubleshooting technical questions and participating in a community on-call rotation
Manage and mentor Community Analysts while developing the team's vision and professional development plans
Partner with the product team for training and documentation of tech products and facilitate user feedback
Required Qualifications
Experience working on a political campaign or at a state party or political tech organization
Experience in an externally-facing role, such as user or customer support
Familiarity with VoteBuilder and other organizing tools
Basic understanding of SQL or similar languages for analyzing large datasets
Commitment to supporting the Democratic Party and improving political processes
