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Connecticut Licensed Member Services Rep
A company is looking for a Member Services Representative in Connecticut. Key Responsibilities Handle inbound calls from patients/members regarding health insurance inquiries Provide information on coverage, benefits, claims, and protocols Maintain a HIPAA compliant and approved remote working environment Required Qualifications Must reside in Connecticut Experience in a call center environment Customer service experience, either via phone or in person Healthcare experience from a provider or insurer perspective Knowledge of Medicaid coverage is essential
A company is looking for a Member Services Representative in Connecticut.
Key Responsibilities
Handle inbound calls from patients/members regarding health insurance inquiries
Provide information on coverage, benefits, claims, and protocols
Maintain a HIPAA compliant and approved remote working environment
Required Qualifications
Must reside in Connecticut
Experience in a call center environment
Customer service experience, either via phone or in person
Healthcare experience from a provider or insurer perspective
Knowledge of Medicaid coverage is essential