Consumer Experience Director
A company is looking for a Consumer Experience Director to enhance and enable an exceptional consumer experience for the Outdoor Performance and Adventure Sports platform. Key Responsibilities Lead and motivate the team to deliver outstanding consumer service and collaborate with other departments Analyze consumer feedback and data to identify areas for improvement and implement strategies for enhancement Create a consumer-centric culture focused on delivering exceptional service and fostering long-term relationships with consumers Required Qualifications Bachelor's Degree in an appropriate field of study required 8+ years in consumer experience with a focus on strategy and engagement 5+ years in consumer products Must be technically inclined Strong time management and multi-tasking skills are essential
A company is looking for a Consumer Experience Director to enhance and enable an exceptional consumer experience for the Outdoor Performance and Adventure Sports platform.
Key Responsibilities
Lead and motivate the team to deliver outstanding consumer service and collaborate with other departments
Analyze consumer feedback and data to identify areas for improvement and implement strategies for enhancement
Create a consumer-centric culture focused on delivering exceptional service and fostering long-term relationships with consumers
Required Qualifications
Bachelor's Degree in an appropriate field of study required
8+ years in consumer experience with a focus on strategy and engagement
5+ years in consumer products
Must be technically inclined
Strong time management and multi-tasking skills are essential
