![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How Human Behavior Impacts Your Marketing Strategy [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/human-behavior-impacts-marketing-strategy-cover-600x330.png?#)
![How to Make a Content Calendar You’ll Actually Use [Templates Included]](https://marketinginsidergroup.com/wp-content/uploads/2022/06/content-calendar-templates-2025-300x169.jpg?#)
Contact Center Data Analyst
A company is looking for an Analyst, Contact Center Data Analytics and Reporting. Key Responsibilities: Update and deliver regular production reporting for the Contact Center Run daily reports and update dashboards, improving existing reporting through automation Perform root cause analysis to address data issues and recommend changes to the reporting environment Required Qualifications: 2-4 years of related experience in financial services, retail banking, analytics, or process improvement Advanced knowledge of Microsoft Office Suite, particularly Excel Six Sigma Training or Certification is a plus Proficiency in Tableau, Salesforce Administration, and report automation Ability to work independently and manage processes effectively
A company is looking for an Analyst, Contact Center Data Analytics and Reporting.
Key Responsibilities:
Update and deliver regular production reporting for the Contact Center
Run daily reports and update dashboards, improving existing reporting through automation
Perform root cause analysis to address data issues and recommend changes to the reporting environment
Required Qualifications:
2-4 years of related experience in financial services, retail banking, analytics, or process improvement
Advanced knowledge of Microsoft Office Suite, particularly Excel
Six Sigma Training or Certification is a plus
Proficiency in Tableau, Salesforce Administration, and report automation
Ability to work independently and manage processes effectively