Contact Center Specialist I

A company is looking for a Contact Center Specialist I. Key Responsibilities Provide excellent customer service by responding to inbound calls from borrowers and financial institutions Analyze and interpret insurance documents, updating information in a proprietary computer system Maintain high standards of accuracy and productivity while adhering to strict guidelines Required Qualifications and Education High School Diploma or equivalent Minimum of one year of experience in a fast-paced production environment preferred Previous experience in the insurance industry, particularly auto insurance, is beneficial Excellent data entry skills with a minimum of 45 WPM Ability to demonstrate essential cognitive skills by passing required assessments

Apr 10, 2025 - 21:54

A company is looking for a Contact Center Specialist I. Key Responsibilities Provide excellent customer service by responding to inbound calls from borrowers and financial institutions Analyze and interpret insurance documents, updating information in a proprietary computer system Maintain high standards of accuracy and productivity while adhering to strict guidelines Required Qualifications and Education High School Diploma or equivalent Minimum of one year of experience in a fast-paced production environment preferred Previous experience in the insurance industry, particularly auto insurance, is beneficial Excellent data entry skills with a minimum of 45 WPM Ability to demonstrate essential cognitive skills by passing required assessments