Customer Insight Manager

A company is looking for a Customer Insight Manager to turn complex product and usage data into actionable insights for customer engagement and support. Key Responsibilities Deliver strategic insights into customer behavior to shape decisions across various teams Build and maintain predictive dashboards to identify customer needs and support areas Lead experiments to measure the effectiveness of strategies for customer engagement Required Qualifications 5+ years of experience in data analytics, preferably in a SaaS or technology environment Master's degree in data science, analytics, or behavioral science Experience analyzing product adoption and customer engagement Proficiency in SQL, Python, R, or similar, along with visualization tools like Qlik, Tableau, or Power BI Familiarity with data warehouse technologies like Snowflake

Jun 18, 2025 - 11:50

A company is looking for a Customer Insight Manager to turn complex product and usage data into actionable insights for customer engagement and support. Key Responsibilities Deliver strategic insights into customer behavior to shape decisions across various teams Build and maintain predictive dashboards to identify customer needs and support areas Lead experiments to measure the effectiveness of strategies for customer engagement Required Qualifications 5+ years of experience in data analytics, preferably in a SaaS or technology environment Master's degree in data science, analytics, or behavioral science Experience analyzing product adoption and customer engagement Proficiency in SQL, Python, R, or similar, along with visualization tools like Qlik, Tableau, or Power BI Familiarity with data warehouse technologies like Snowflake