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Customer Success Associate
A company is looking for a Customer Success Associate. Key Responsibilities Manage customer relationships to drive satisfaction, retention, and growth Conduct annual business reviews and facilitate customer engagement with product updates Oversee the renewal process and identify upsell opportunities within the customer base Required Qualifications 2+ years of customer success experience in a B2B environment 2+ years of sales experience in a B2B environment 2+ years of experience using Salesforce CRM in a B2B environment Experience in process improvement and managing processes Proficient in Microsoft Office and willing to learn applicable business software systems
A company is looking for a Customer Success Associate.
Key Responsibilities
Manage customer relationships to drive satisfaction, retention, and growth
Conduct annual business reviews and facilitate customer engagement with product updates
Oversee the renewal process and identify upsell opportunities within the customer base
Required Qualifications
2+ years of customer success experience in a B2B environment
2+ years of sales experience in a B2B environment
2+ years of experience using Salesforce CRM in a B2B environment
Experience in process improvement and managing processes
Proficient in Microsoft Office and willing to learn applicable business software systems