Customer Success Operations Specialist
A company is looking for a Customer Success Enablement Operations Specialist. Key Responsibilities Organize and maintain a repository of product enablement collateral for CSMs and FSEs Manage and improve templates for customer-facing presentations and onboarding guides Track and support CSMs with logistics for customer visits and coordinate project management efforts Required Qualifications 3+ years of experience in Customer Success, Revenue Operations, or a customer-facing B2B support role Strong project management skills to drive cross-functional initiatives Hands-on experience with tools supporting customer onboarding and engagement (e.g., HubSpot) Excellent organizational skills for coordinating logistics for customer events Solid analytical skills for tracking KPIs and improving visibility into CS performance
A company is looking for a Customer Success Enablement Operations Specialist.
Key Responsibilities
Organize and maintain a repository of product enablement collateral for CSMs and FSEs
Manage and improve templates for customer-facing presentations and onboarding guides
Track and support CSMs with logistics for customer visits and coordinate project management efforts
Required Qualifications
3+ years of experience in Customer Success, Revenue Operations, or a customer-facing B2B support role
Strong project management skills to drive cross-functional initiatives
Hands-on experience with tools supporting customer onboarding and engagement (e.g., HubSpot)
Excellent organizational skills for coordinating logistics for customer events
Solid analytical skills for tracking KPIs and improving visibility into CS performance
