Customer Success Portfolio Manager

A company is looking for a Principal Portfolio Manager - Customer Success. Key Responsibilities Developing measurable service offerings aligned with the customer lifecycle and company vision Auditing and evaluating existing portfolio items for relevance and customer satisfaction impact Collaborating with stakeholders to align portfolio goals and streamline processes Required Qualifications Bachelor's degree in Business, Management, or a related field 8+ years of experience in portfolio management, program management, or customer success roles Expertise in auditing and optimizing service documentation Proven ability to analyze data and create actionable performance metrics Strong cross-functional collaboration skills

Apr 24, 2025 - 23:14
 0
Customer Success Portfolio Manager
A company is looking for a Principal Portfolio Manager - Customer Success. Key Responsibilities Developing measurable service offerings aligned with the customer lifecycle and company vision Auditing and evaluating existing portfolio items for relevance and customer satisfaction impact Collaborating with stakeholders to align portfolio goals and streamline processes Required Qualifications Bachelor's degree in Business, Management, or a related field 8+ years of experience in portfolio management, program management, or customer success roles Expertise in auditing and optimizing service documentation Proven ability to analyze data and create actionable performance metrics Strong cross-functional collaboration skills