Designing for Delight: How the Kano Model can help retail teams prioritize what matters

In the ever-competitive world of retail — where attention is short, expectations are high, and customer loyalty is fleeting — designing…Continue reading on Medium »

Apr 23, 2025 - 01:09
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Designing for Delight: How the Kano Model can help retail teams prioritize what matters

In the ever-competitive world of retail — where attention is short, expectations are high, and customer loyalty is fleeting — designing…