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Digital Workplace Analyst
A company is looking for a Digital Workplace Process & Platform Analyst. Key Responsibilities Partner with implementation teams to support the relaunch of ServiceNow, aligning processes across IT, Facilities, and HR Enhance integration between Moveworks and ServiceNow to drive automation and deflection Establish documentation and process governance to support audit readiness and define operational KPIs for continuous improvement Required Qualifications 3+ years of experience in ServiceNow or similar ITSM platforms, with exposure to cross-departmental workflows Familiarity with conversational AI platforms like Moveworks is a plus Experience in audit-aligned environments, including ISO 27001 or SOX readiness Proven ability to work independently and produce clear, repeatable documentation Strong organizational skills and a bias for action
A company is looking for a Digital Workplace Process & Platform Analyst.
Key Responsibilities
Partner with implementation teams to support the relaunch of ServiceNow, aligning processes across IT, Facilities, and HR
Enhance integration between Moveworks and ServiceNow to drive automation and deflection
Establish documentation and process governance to support audit readiness and define operational KPIs for continuous improvement
Required Qualifications
3+ years of experience in ServiceNow or similar ITSM platforms, with exposure to cross-departmental workflows
Familiarity with conversational AI platforms like Moveworks is a plus
Experience in audit-aligned environments, including ISO 27001 or SOX readiness
Proven ability to work independently and produce clear, repeatable documentation
Strong organizational skills and a bias for action
