Director of Guest Engagement
A company is looking for a Director of Guest Engagement.
Key Responsibilities:
Develop and implement analytics strategies to enhance guest engagement and business results
Provide insights to personalize guest experiences and monitor engagement effectiveness
Manage and mentor a team, fostering a data-driven culture and systematizing processes
Required Qualifications:
Bachelor's degree in Data Science, Statistics, Business Analytics, or a related field; advanced degree preferred
5+ years of experience in analytics or customer experience with a focus on data-driven decision-making
Experience with guest engagement or loyalty systems
Strong leadership experience managing a team is preferred
Experience in hospitality, retail, or a similar industry is a plus
A company is looking for a Director of Guest Engagement.
Key Responsibilities:
Develop and implement analytics strategies to enhance guest engagement and business results
Provide insights to personalize guest experiences and monitor engagement effectiveness
Manage and mentor a team, fostering a data-driven culture and systematizing processes
Required Qualifications:
Bachelor's degree in Data Science, Statistics, Business Analytics, or a related field; advanced degree preferred
5+ years of experience in analytics or customer experience with a focus on data-driven decision-making
Experience with guest engagement or loyalty systems
Strong leadership experience managing a team is preferred
Experience in hospitality, retail, or a similar industry is a plus