Director of Guest Engagement

A company is looking for a Director of Guest Engagement. Key Responsibilities: Develop and implement analytics strategies to enhance guest engagement and business results Provide insights to personalize guest experiences and monitor engagement effectiveness Manage and mentor a team, fostering a data-driven culture and systematizing processes Required Qualifications: Bachelor's degree in Data Science, Statistics, Business Analytics, or a related field; advanced degree preferred 5+ years of experience in analytics or customer experience with a focus on data-driven decision-making Experience with guest engagement or loyalty systems Strong leadership experience managing a team is preferred Experience in hospitality, retail, or a similar industry is a plus

Apr 9, 2025 - 19:47
 0
Director of Guest Engagement
A company is looking for a Director of Guest Engagement. Key Responsibilities: Develop and implement analytics strategies to enhance guest engagement and business results Provide insights to personalize guest experiences and monitor engagement effectiveness Manage and mentor a team, fostering a data-driven culture and systematizing processes Required Qualifications: Bachelor's degree in Data Science, Statistics, Business Analytics, or a related field; advanced degree preferred 5+ years of experience in analytics or customer experience with a focus on data-driven decision-making Experience with guest engagement or loyalty systems Strong leadership experience managing a team is preferred Experience in hospitality, retail, or a similar industry is a plus