Director of International Moving Services
A company is looking for a Director of International Moving Service.
Key Responsibilities
Oversee all departments to ensure productivity, customer quality, and team satisfaction
Develop and execute strategic initiatives to enhance customer experience and operational efficiency
Maintain reports and metrics for senior leadership and lead regular meetings with stakeholders
Required Qualifications, Training, and Education
Minimum of 5 years of experience in household goods or relocation management
Minimum of 5 years of customer service experience
Experience in metric development and management preferred
Analytics experience preferred for process improvement
High School Diploma required; Bachelor's degree preferred, Master's degree a plus
A company is looking for a Director of International Moving Service.
Key Responsibilities
Oversee all departments to ensure productivity, customer quality, and team satisfaction
Develop and execute strategic initiatives to enhance customer experience and operational efficiency
Maintain reports and metrics for senior leadership and lead regular meetings with stakeholders
Required Qualifications, Training, and Education
Minimum of 5 years of experience in household goods or relocation management
Minimum of 5 years of customer service experience
Experience in metric development and management preferred
Analytics experience preferred for process improvement
High School Diploma required; Bachelor's degree preferred, Master's degree a plus