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Enterprise Application Support Technician
A company is looking for an Enterprise Application Support Technician. Key Responsibilities: Serve as the first point of contact for associates, providing high-level customer service Document and resolve reported issues while utilizing a ticketing system Collaborate with IT teams and maintain an understanding of corporate policies and procedures Required Qualifications: 0-2 years of relevant experience in a technical call center or comparable education preferred Basic SQL knowledge is required Experience with call/chat interfaces and ticketing systems is ideal Familiarity with software development in languages such as UniBasic, Java, React, or Python Experience with Oracle Cloud Infrastructure and Microsoft Office products is preferred
A company is looking for an Enterprise Application Support Technician.
Key Responsibilities:
Serve as the first point of contact for associates, providing high-level customer service
Document and resolve reported issues while utilizing a ticketing system
Collaborate with IT teams and maintain an understanding of corporate policies and procedures
Required Qualifications:
0-2 years of relevant experience in a technical call center or comparable education preferred
Basic SQL knowledge is required
Experience with call/chat interfaces and ticketing systems is ideal
Familiarity with software development in languages such as UniBasic, Java, React, or Python
Experience with Oracle Cloud Infrastructure and Microsoft Office products is preferred
