Exceptions Specialist

A company is looking for an Exceptions Specialist to manage transportation service requests and ensure compliance with service guidelines. Key Responsibilities Ensure accurate trip data input and resolution related to service guidelines Research and resolve issues regarding benefit utilization, eligibility, and service requests Manage the denial and appeal process while overseeing department phone activity for quality and efficiency Required Qualifications High School Diploma required Zero (0) plus years of experience or equivalent combination of education and/or experience Ability to work independently or collaboratively within a team Capacity to quickly learn new technology and processes Fluency in reading, writing, and understanding English

Mar 21, 2025 - 23:18

A company is looking for an Exceptions Specialist to manage transportation service requests and ensure compliance with service guidelines. Key Responsibilities Ensure accurate trip data input and resolution related to service guidelines Research and resolve issues regarding benefit utilization, eligibility, and service requests Manage the denial and appeal process while overseeing department phone activity for quality and efficiency Required Qualifications High School Diploma required Zero (0) plus years of experience or equivalent combination of education and/or experience Ability to work independently or collaboratively within a team Capacity to quickly learn new technology and processes Fluency in reading, writing, and understanding English