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Fraud Support Specialist
A company is looking for a Fraud Customer Support Sr Specialist. Key Responsibilities Handle routine customer fraud inquiries using critical thinking and empathy Utilize active listening and analytical reasoning to assess customer data in real-time Document proposed solutions clearly and manage claims processing effectively Required Qualifications High school degree or equivalent required General PC troubleshooting skills and proficiency in Microsoft Office Effective telephone etiquette and active listening skills 2+ years of experience in fraud analysis, customer service, or contact centers preferred Ability to multi-task in a fast-paced environment
A company is looking for a Fraud Customer Support Sr Specialist.
Key Responsibilities
Handle routine customer fraud inquiries using critical thinking and empathy
Utilize active listening and analytical reasoning to assess customer data in real-time
Document proposed solutions clearly and manage claims processing effectively
Required Qualifications
High school degree or equivalent required
General PC troubleshooting skills and proficiency in Microsoft Office
Effective telephone etiquette and active listening skills
2+ years of experience in fraud analysis, customer service, or contact centers preferred
Ability to multi-task in a fast-paced environment