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Mortgage Customer Success Manager
A company is looking for a Customer Success Manager (Mortgage). Key Responsibilities Own the customer lifecycle by onboarding new clients and driving adoption Manage and nurture multiple customer relationships, engaging with key contacts Monitor KPIs and customer health to reduce churn risk and improve customer experience Required Qualifications 3+ years of experience in a customer-facing, solution-oriented role Experience in the mortgage industry Ability to develop strong, loyal, and long-lasting client relationships Strong technical acumen with a desire to learn about the company's API Excitement to perform in a high-growth environment and strive for continuous improvement
A company is looking for a Customer Success Manager (Mortgage).
Key Responsibilities
Own the customer lifecycle by onboarding new clients and driving adoption
Manage and nurture multiple customer relationships, engaging with key contacts
Monitor KPIs and customer health to reduce churn risk and improve customer experience
Required Qualifications
3+ years of experience in a customer-facing, solution-oriented role
Experience in the mortgage industry
Ability to develop strong, loyal, and long-lasting client relationships
Strong technical acumen with a desire to learn about the company's API
Excitement to perform in a high-growth environment and strive for continuous improvement