Global CX Solutions Engineer
A company is looking for a Global CX Consulting Solutions Engineer to support sales efforts by engaging with large and complex customers. Key Responsibilities Engage with large and complex customers to support sales efforts Collaborate with sales, product, and marketing teams to drive CX strategy Provide expertise in cloud contact center solutions and architecture design Required Qualifications 15+ years of experience in the Contact Center industry 10+ years of experience in a Solutions Engineering capacity with large global customers Understanding of challenges in migrating from on-premises to cloud solutions Hands-on experience with complex contact center implementations Ability to engage and influence C-level executives
