Guest Experience Analyst

A company is looking for an Analyst of Guest Experience for the Western United States. Key Responsibilities Proactively identify peak events and coordinate all guest experience elements to ensure readiness Lead guest experience execution for new/acquired FBOs, ensuring all elements are in place Provide timely response and resolution for all guest experience OpsAssist tickets Required Qualifications Bachelor's degree preferred 5+ years' experience in guest experience delivery, preferably in the hospitality field Demonstrated ability to successfully coach team members to achieve excellent execution of guest experience standards Strong project management skills and experience balancing multiple projects or responsibilities simultaneously Strong interpersonal skills, demonstrating the ability to create strong relationships while maintaining a professional relationship

Apr 24, 2025 - 00:05

A company is looking for an Analyst of Guest Experience for the Western United States. Key Responsibilities Proactively identify peak events and coordinate all guest experience elements to ensure readiness Lead guest experience execution for new/acquired FBOs, ensuring all elements are in place Provide timely response and resolution for all guest experience OpsAssist tickets Required Qualifications Bachelor's degree preferred 5+ years' experience in guest experience delivery, preferably in the hospitality field Demonstrated ability to successfully coach team members to achieve excellent execution of guest experience standards Strong project management skills and experience balancing multiple projects or responsibilities simultaneously Strong interpersonal skills, demonstrating the ability to create strong relationships while maintaining a professional relationship