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Healthcare Operations Manager
A company is looking for a Manager, Virtix Operations to oversee daily operations of their call center. Key Responsibilities: Oversee daily operations to maintain efficiency, productivity, and quality standards Plan, coordinate, and manage processes to optimize call center performance Monitor and analyze call center performance metrics, identifying trends and areas for improvement Qualifications & Skills: Bachelor's degree in Healthcare Administration, Business, or a related field preferred Proven experience in healthcare operations management, preferably in a call center environment Knowledge of call center technologies, reporting tools, and best practices Strong leadership, problem-solving, and decision-making skills Experience in hiring, training, and supervising staff
A company is looking for a Manager, Virtix Operations to oversee daily operations of their call center.
Key Responsibilities:
Oversee daily operations to maintain efficiency, productivity, and quality standards
Plan, coordinate, and manage processes to optimize call center performance
Monitor and analyze call center performance metrics, identifying trends and areas for improvement
Qualifications & Skills:
Bachelor's degree in Healthcare Administration, Business, or a related field preferred
Proven experience in healthcare operations management, preferably in a call center environment
Knowledge of call center technologies, reporting tools, and best practices
Strong leadership, problem-solving, and decision-making skills
Experience in hiring, training, and supervising staff