Home Health Clinical Support Specialist
A company is looking for a Clinical Support Specialist.
Key Responsibilities
Answer clinical-related questions regarding the use of MatrixCare Home Health and Hospice applications
Diagnose and resolve customer clinical questions or problems through telephone or electronic communication
Document new issues, FAQs, and resolutions to enhance the knowledge base
Required Qualifications and Education
Home health or hospice clinical experience is required
Bachelor's Degree or equivalent work experience
Ability to solve clinical problems using home health & hospice software
Tech-savvy with experience in computers, internet browsers, and software applications
Able to work in a fast-paced, collaborative environment with minimal supervision
A company is looking for a Clinical Support Specialist.
Key Responsibilities
Answer clinical-related questions regarding the use of MatrixCare Home Health and Hospice applications
Diagnose and resolve customer clinical questions or problems through telephone or electronic communication
Document new issues, FAQs, and resolutions to enhance the knowledge base
Required Qualifications and Education
Home health or hospice clinical experience is required
Bachelor's Degree or equivalent work experience
Ability to solve clinical problems using home health & hospice software
Tech-savvy with experience in computers, internet browsers, and software applications
Able to work in a fast-paced, collaborative environment with minimal supervision