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Home Retention Outreach Specialist
A company is looking for a Home Retention Outreach Specialist. Key Responsibilities Initiates outbound contact with borrowers to assess their financial situation and identify loss mitigation options Handles inbound inquiries regarding loss mitigation processes and assists borrowers with required documentation Ensures compliance with mortgage laws and guidelines while providing timely updates to borrowers Required Qualifications 1+ years of experience in mortgage default servicing or loss mitigation preferred High school diploma or equivalent required; bachelor's degree preferred Knowledge of mortgage industry terminology and practices Ability to work under pressure and meet deadlines Must be able to pass a background investigation
A company is looking for a Home Retention Outreach Specialist.
Key Responsibilities
Initiates outbound contact with borrowers to assess their financial situation and identify loss mitigation options
Handles inbound inquiries regarding loss mitigation processes and assists borrowers with required documentation
Ensures compliance with mortgage laws and guidelines while providing timely updates to borrowers
Required Qualifications
1+ years of experience in mortgage default servicing or loss mitigation preferred
High school diploma or equivalent required; bachelor's degree preferred
Knowledge of mortgage industry terminology and practices
Ability to work under pressure and meet deadlines
Must be able to pass a background investigation
