IT Service Delivery Business Analyst

A company is looking for a Business Analyst, IT Service Delivery. Key Responsibilities Oversee the SDLC process for new systems and enhancements to existing systems Manage IT change requests and participate in the Change Authorization Board (CAB) Prepare documentation to support audit and compliance requirements Required Qualifications Bachelor's Degree with a minimum of 4 years of relevant experience, or a Graduate Degree with 2 years, or 8 years of relevant experience in lieu of a degree Experience with IT regulatory compliance and information security Familiarity with ITIL best practices in Change and SDLC Management Knowledge of service request tracking systems (e.g., ServiceNow, Jira) Experience leading projects with project management tools

Apr 23, 2025 - 21:52
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IT Service Delivery Business Analyst
A company is looking for a Business Analyst, IT Service Delivery. Key Responsibilities Oversee the SDLC process for new systems and enhancements to existing systems Manage IT change requests and participate in the Change Authorization Board (CAB) Prepare documentation to support audit and compliance requirements Required Qualifications Bachelor's Degree with a minimum of 4 years of relevant experience, or a Graduate Degree with 2 years, or 8 years of relevant experience in lieu of a degree Experience with IT regulatory compliance and information security Familiarity with ITIL best practices in Change and SDLC Management Knowledge of service request tracking systems (e.g., ServiceNow, Jira) Experience leading projects with project management tools