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IT Services Engineer II
A company is looking for an IT Services Engineer II. Key Responsibilities Resolve advanced Service Desk tickets and customer issues via various communication methods Configure, deploy, maintain, and support IT equipment including workstations, printers, and networks Manage onboarding and disposition tasks for new stores within set SLAs Required Qualifications High school diploma or GED required; associate or bachelor's degree preferred 1+ years of experience as an Engineer I or equivalent combination of education and experience At least 3 years of experience with Windows operating systems and MS Office suite Intermediate level network troubleshooting experience and Cisco/Meraki configuration required Network+ certification required; additional certifications preferred
A company is looking for an IT Services Engineer II.
Key Responsibilities
Resolve advanced Service Desk tickets and customer issues via various communication methods
Configure, deploy, maintain, and support IT equipment including workstations, printers, and networks
Manage onboarding and disposition tasks for new stores within set SLAs
Required Qualifications
High school diploma or GED required; associate or bachelor's degree preferred
1+ years of experience as an Engineer I or equivalent combination of education and experience
At least 3 years of experience with Windows operating systems and MS Office suite
Intermediate level network troubleshooting experience and Cisco/Meraki configuration required
Network+ certification required; additional certifications preferred