Kansas Healthcare Customer Service Representative

A company is looking for a Healthcare Customer Service Representative. Key Responsibilities Provide prompt and efficient customer service by addressing incoming calls and resolving concerns regarding claims and eligibility Assist customers with inquiries and guide them through portal navigation and technical issues Document calls accurately and interact professionally with team members and clients while meeting production targets Required Qualifications High school diploma or G.E.D Two or more years of inbound telephone customer service experience Proficient in personal computers and applications such as Outlook, Microsoft Word, and Excel Experience in the healthcare industry, particularly with Medicaid knowledge, is strongly desired Ability to work in a fast-paced environment and manage time effectively

Apr 15, 2025 - 17:18

A company is looking for a Healthcare Customer Service Representative. Key Responsibilities Provide prompt and efficient customer service by addressing incoming calls and resolving concerns regarding claims and eligibility Assist customers with inquiries and guide them through portal navigation and technical issues Document calls accurately and interact professionally with team members and clients while meeting production targets Required Qualifications High school diploma or G.E.D Two or more years of inbound telephone customer service experience Proficient in personal computers and applications such as Outlook, Microsoft Word, and Excel Experience in the healthcare industry, particularly with Medicaid knowledge, is strongly desired Ability to work in a fast-paced environment and manage time effectively