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Lead Dispatcher
A company is looking for a Lead Dispatcher to supervise a remote dispatch operation. Key Responsibilities Supervise and support a team of 6-10 remote dispatchers in a 24/7 operation Empower team members to manage patient flow and resource assignments while maintaining process knowledge Conduct performance reviews and train dispatchers on virtual services and care coordination Required Qualifications Minimum education: High school diploma or GED; preferred: Associate's degree 5+ years of experience in Emergency Medical Services, public safety dispatch, or related fields At least 2 years of supervisory experience in a relevant role Certification(s) are not required Ability to maintain a distraction-free home work environment
A company is looking for a Lead Dispatcher to supervise a remote dispatch operation.
Key Responsibilities
Supervise and support a team of 6-10 remote dispatchers in a 24/7 operation
Empower team members to manage patient flow and resource assignments while maintaining process knowledge
Conduct performance reviews and train dispatchers on virtual services and care coordination
Required Qualifications
Minimum education: High school diploma or GED; preferred: Associate's degree
5+ years of experience in Emergency Medical Services, public safety dispatch, or related fields
At least 2 years of supervisory experience in a relevant role
Certification(s) are not required
Ability to maintain a distraction-free home work environment