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Legal Client Relations Specialist
A company is looking for a Legal Client Relations Specialist. Key Responsibilities: Assist users with inquiries ranging from basic product questions to complex legal issues Become an expert user of the product and provide guidance and training to clients Gather user insights and report on customer service trends to improve product development Required Qualifications: Experience in a professional environment, preferably in the legal field Ability to work independently and as part of a team Strong time management and multitasking skills Familiarity with customer support processes and software Experience with legal research tools and writing knowledge base articles
A company is looking for a Legal Client Relations Specialist.
Key Responsibilities:
Assist users with inquiries ranging from basic product questions to complex legal issues
Become an expert user of the product and provide guidance and training to clients
Gather user insights and report on customer service trends to improve product development
Required Qualifications:
Experience in a professional environment, preferably in the legal field
Ability to work independently and as part of a team
Strong time management and multitasking skills
Familiarity with customer support processes and software
Experience with legal research tools and writing knowledge base articles