Licensed Patient Support Representative
A company is looking for a Patient Support Representative - Part-Time - 30 Hours a Week. Key Responsibilities Respond to customer inquiries via phone, SMS, email, and support tickets with professionalism and empathy Schedule appointments and communicate details clearly to patients Monitor and manage support tickets, ensuring prompt response times and issue resolution Required Qualifications Prior customer service experience in a fast-paced environment Comfortable using email, SMS, CRM systems, and ticketing tools Highly organized with the ability to prioritize and multitask Genuine care for helping people and creating a positive experience Preferred experience in medical aesthetics or healthcare, and remote work experience
A company is looking for a Patient Support Representative - Part-Time - 30 Hours a Week.
Key Responsibilities
Respond to customer inquiries via phone, SMS, email, and support tickets with professionalism and empathy
Schedule appointments and communicate details clearly to patients
Monitor and manage support tickets, ensuring prompt response times and issue resolution
Required Qualifications
Prior customer service experience in a fast-paced environment
Comfortable using email, SMS, CRM systems, and ticketing tools
Highly organized with the ability to prioritize and multitask
Genuine care for helping people and creating a positive experience
Preferred experience in medical aesthetics or healthcare, and remote work experience
