Maryland Licensed Call Center Representative

A company is looking for a Call Center Representative to assist customers in a fast-paced environment. Key Responsibilities Support customer inquiries and insurance policy needs by answering questions and offering additional products Share expertise of products and services to ensure appropriate insurance coverage through benefits selling Care for customers recently in accidents by demonstrating empathy and setting up new claim reports Required Qualifications A minimum of two years relevant work experience or two years post-secondary education For sales roles, a Property & Casualty license is required or must be obtained during training Ability to multitask and navigate multiple computer systems Experience in customer service is preferred Must have a designated workspace free from noise and distractions for remote work

Mar 14, 2025 - 09:54

A company is looking for a Call Center Representative to assist customers in a fast-paced environment. Key Responsibilities Support customer inquiries and insurance policy needs by answering questions and offering additional products Share expertise of products and services to ensure appropriate insurance coverage through benefits selling Care for customers recently in accidents by demonstrating empathy and setting up new claim reports Required Qualifications A minimum of two years relevant work experience or two years post-secondary education For sales roles, a Property & Casualty license is required or must be obtained during training Ability to multitask and navigate multiple computer systems Experience in customer service is preferred Must have a designated workspace free from noise and distractions for remote work