Massachusetts Bilingual Intake Specialist

A company is looking for a Bilingual Intake Specialist to provide legal information and referrals while conducting client intakes. Key Responsibilities Conduct intakes by phone and respond to online intake requests for legal assistance Provide accurate information, referrals, or legal advice under supervision Utilize case management database to document case facts and prepare case files Required Qualifications, Training, and Education High School/GED Diploma Fluency in English and Spanish Proficiency in Microsoft Office Suite At least 1 year of call center or telephone customer service experience At least 1 year of data entry and/or intake-related experience

Apr 24, 2025 - 17:42
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Massachusetts Bilingual Intake Specialist
A company is looking for a Bilingual Intake Specialist to provide legal information and referrals while conducting client intakes. Key Responsibilities Conduct intakes by phone and respond to online intake requests for legal assistance Provide accurate information, referrals, or legal advice under supervision Utilize case management database to document case facts and prepare case files Required Qualifications, Training, and Education High School/GED Diploma Fluency in English and Spanish Proficiency in Microsoft Office Suite At least 1 year of call center or telephone customer service experience At least 1 year of data entry and/or intake-related experience