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National Agency Solutions Team Leader
A company is looking for a National Agency Solutions Team Leader. Key Responsibilities Manage a team to provide effective case management for escalated operational and service inquiries Respond to customer inquiries and manage each case from start to finish Identify and address repeat escalation issues to improve operational efficiencies Required Qualifications, Training, and Education Bachelor's degree preferred or substantial related work experience Team leader or supervisory experience preferred Advanced knowledge of commercial insurance principles and underwriting guidelines Strong business, financial, and operational acumen in the Commercial Insurance space Ability to manage remote staff and flexibility across time zones
A company is looking for a National Agency Solutions Team Leader.
Key Responsibilities
Manage a team to provide effective case management for escalated operational and service inquiries
Respond to customer inquiries and manage each case from start to finish
Identify and address repeat escalation issues to improve operational efficiencies
Required Qualifications, Training, and Education
Bachelor's degree preferred or substantial related work experience
Team leader or supervisory experience preferred
Advanced knowledge of commercial insurance principles and underwriting guidelines
Strong business, financial, and operational acumen in the Commercial Insurance space
Ability to manage remote staff and flexibility across time zones