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New York Licensed Member Support Representative
A company is looking for a Member Support Representative - Bilingual, Chinese/English. Key Responsibilities Provide comprehensive support to members by addressing inquiries and assisting with enrollment in health plans Conduct outreach and follow-up calls to educate members on health products and ensure satisfaction Document all interactions accurately in Salesforce and maintain thorough knowledge of health products Required Qualifications High School Diploma, GED, or equivalent required 1+ years of experience in marketing, sales, community relations, or customer service, preferably in healthcare Bilingual in English and Cantonese or Mandarin required State Accident and Health Insurance Agent License within 60 days of hire required Must be willing to support multiple offices in NYC as needed
A company is looking for a Member Support Representative - Bilingual, Chinese/English.
Key Responsibilities
Provide comprehensive support to members by addressing inquiries and assisting with enrollment in health plans
Conduct outreach and follow-up calls to educate members on health products and ensure satisfaction
Document all interactions accurately in Salesforce and maintain thorough knowledge of health products
Required Qualifications
High School Diploma, GED, or equivalent required
1+ years of experience in marketing, sales, community relations, or customer service, preferably in healthcare
Bilingual in English and Cantonese or Mandarin required
State Accident and Health Insurance Agent License within 60 days of hire required
Must be willing to support multiple offices in NYC as needed
