Operations Engineering Manager

A company is looking for a Manager, Platform Engineering (Operations). Key Responsibilities Lead a specialized engineering team providing direct technical support and issue resolution Drive operational improvements and collaborate with engineering teams on bug fixes and enhancements Oversee engineering support workflows and mentor team members to foster continuous improvement Required Qualifications Proven experience as an Operations and/or Engineering Manager Familiarity with IT Service Management (ITSM) principles and best practices Demonstrated ability to manage escalations and coordinate cross-functional problem-solving efforts Experience with monitoring tools, automation frameworks, and service reliability strategies Strong understanding of software development and system operations best practices

Apr 3, 2025 - 17:55

A company is looking for a Manager, Platform Engineering (Operations). Key Responsibilities Lead a specialized engineering team providing direct technical support and issue resolution Drive operational improvements and collaborate with engineering teams on bug fixes and enhancements Oversee engineering support workflows and mentor team members to foster continuous improvement Required Qualifications Proven experience as an Operations and/or Engineering Manager Familiarity with IT Service Management (ITSM) principles and best practices Demonstrated ability to manage escalations and coordinate cross-functional problem-solving efforts Experience with monitoring tools, automation frameworks, and service reliability strategies Strong understanding of software development and system operations best practices