Outbound Call Center Agent

A company is looking for an Outbound Call Center Representative who has client-facing and customer service experience. Key Responsibilities: Deliver high-quality customer service across multiple channels including phone, email, and chat Make outbound and cold calls to prospective or existing customers for follow-ups, promotions, and relationship building Maintain accurate records of all prospect interactions and sales activities within the CRM system Qualifications: 1 year of customer service experience, ideally with some sales or outbound call exposure Familiarity with CRM tools such as Zendesk, HubSpot, or Salesforce Comfortable making outbound and cold calls in a supportive, service-focused manner Organized and able to manage multiple tasks efficiently Experience handling objections and guiding conversations toward solutions

May 14, 2025 - 16:16

A company is looking for an Outbound Call Center Representative who has client-facing and customer service experience. Key Responsibilities: Deliver high-quality customer service across multiple channels including phone, email, and chat Make outbound and cold calls to prospective or existing customers for follow-ups, promotions, and relationship building Maintain accurate records of all prospect interactions and sales activities within the CRM system Qualifications: 1 year of customer service experience, ideally with some sales or outbound call exposure Familiarity with CRM tools such as Zendesk, HubSpot, or Salesforce Comfortable making outbound and cold calls in a supportive, service-focused manner Organized and able to manage multiple tasks efficiently Experience handling objections and guiding conversations toward solutions